InforceMate
Parking enforcement, the way it should be
InforceMate is CitiPark's officer-facing enforcement platform — an intuitive mobile app for issuing notices, capturing evidence, checking permits and staying safe and coordinated in the field.
Traditional parking enforcement runs on paper notice books, disconnected spreadsheets and manual patrols — slow, inconsistent, and hard to defend when a fine is disputed. InforceMate replaces all of that with a single app that our trained officers carry in the field, available on Android, iOS and Web.
From verifying permits and payment status through to notice issuance and dispute handling, every action taken in InforceMate is logged, time-stamped and backed by photographic evidence — with unwavering commitment to officer safety, accuracy and efficiency. It syncs seamlessly with Detecta scans and My Fine Portal.
What InforceMate gives you
Mobile enforcement interface
Officers record violations, capture photographic evidence and issue tickets from one intuitive mobile app.
Vehicle identification
InforceMate confirms vehicle make and colour alongside the plate, reducing errors and misissued tickets.
Officer safety & SOS alerts
Real-time coordination and SOS tools keep officers safe and connected while out on patrol.
Digital notice issuance
Notices are generated on the spot from a Detecta scan and linked straight through to My Fine Portal — no paper, no lost carbon copies.
Occupancy & enforcement analytics
Live insights into parking occupancy rates, patrol frequency and notice outcomes to inform decisions.
Dispute workflow
A structured, documented review process for every appeal, handled fairly and communicated clearly.
From patrol to payment
Site setup
We configure your site in InforceMate, review signage and agree the parking rules to be enforced.
Patrol & scan
Officers patrol on an InforceMate schedule matched to your site, scanning every vehicle with Detecta.
Notice issuance
Non-compliant vehicles are issued a digital notice on the spot through InforceMate, backed by evidence.
Payment & disputes
Motorists manage the notice through My Fine Portal, including lodging an appeal if needed.
Built for the people on the ground
- CitiPark enforcement officers
- Body corporates & strata communities
- Retail & commercial precincts
- Councils & local government