Smarter Enforcement for stronger communities.
Traditional parking enforcement runs on paper notices and manual patrols — slow, inconsistent, and hard to defend. CitiPark pairs trained officers using InforceMate with Detecta detection technology and My Fine Portal to eliminate the inefficiency and take the stress out of parking, for everyone involved.
Traditional parking enforcement wasn't built for today
Paper-based patrols and manual processes create stress for property managers, councils and communities alike. We built CitiPark to eliminate that inefficiency end to end.
The traditional way
- Paper notices that get lost, damaged or disputed without evidence
- Manual patrols with no record of when or where officers actually checked
- Slow, phone-and-post processes for motorists to pay or appeal a fine
- No visibility for property managers or councils until it's too late
The CitiPark way
- Digital notices backed by geo-tagged, time-stamped photographic evidence
- Detecta scans every plate in seconds, and InforceMate logs every patrol automatically
- My Fine Portal lets motorists pay or appeal online, any time
- Live reporting gives clients real-time visibility into every site
Three products, one connected enforcement platform
Enforcement, detection and payments — designed to work together so nothing falls through the cracks.
Efficient, responsive, and built to be trusted
The combination that makes CitiPark different — for the people managing sites, and the motorists using them.
Built for efficiency
Detecta cuts a manual plate check down to seconds, InforceMate automates notice issuance, and My Fine Portal automates payments and disputes — so cases are resolved faster, with less admin on every side.
24/7 customer support
Our support team and the My Fine Portal self-service system are available around the clock, so motorists and clients can always get an answer or make a payment.
Evidence you can trust
Every notice is backed by geo-tagged, time-stamped photographic evidence captured at the point of issue — clear and defensible if it's ever disputed.
Real-time visibility
Property managers and councils get live dashboards covering patrols, notices, payments and outcomes, instead of waiting on end-of-month reports.
Purpose-built technology
InforceMate, Detecta and My Fine Portal are all built in-house specifically for enforcement workflows — not bolted-on generic software.
A team that shows up
Trained, uniformed officers who treat every motorist fairly and professionally, backed by a company that stands behind every notice it issues.
What our customers think about us
Real feedback from the councils, airports and property teams who use CitiPark every day.
“CitiPark has transformed our city's parking management. It's intuitive and reliable.”
Emily Chen
City Planner
Share your experience
Tell us about your site - we'll take it from there
Whether you manage a car park, a residential complex or a council-run precinct, our team can help you enforce it fairly and efficiently.
CitiPark Head Office
Sydney, NSW, Australia